Refund policy

If the service doesn't work for you, ask for a refund within 7 days of your first plan purchase and we'll refund it, provided fewer than 100 messages were sent. Renewals and later purchases are not refundable.

Wallet balance can be used for plans and message packs but can't be withdrawn. Message packs are not refundable once added.

WhatsApp decides on its own whether to limit a number. A banned or limited number is not a reason for a refund.

If you paid twice or the wrong amount, contact us with the payment reference and we'll add it to your wallet or return it.

Email support@wozto.com with your order ID. Approved refunds are sent back to the original payment method within 7 working days.